Privacy Policy for Vivid Land Group
Effective Date: January 1, 2024
Thank you for visiting Vivid Land Group. We care about your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how Vivid Land Group (“we,” “us,” or “our”) collects, uses, and safeguards your data when you use our website, services, and communication tools (together referred to as the “Service”).
By using our Service, you agree to the practices described in this policy, including communications sent through technologies such as AI-generated voice calls, text messages, emails, and chat systems.
1. Information We Collect
1.1 Information You Provide Directly
- Contact Information: When you sign up or reach out to us, we may collect your name, phone number, email, or mailing address.
- Messages: Any information you share with us through messages, emails, or forms—including attachments—is collected to better assist you.
1.2 Information We Collect Automatically
- Website Usage Data: When you visit our site, we collect general browsing data such as your device type, IP address, browser version, and interaction history (e.g., pages visited, time spent).
- Device and Technical Info: We may collect technical details about your operating system, device type, screen resolution, or language settings.
1.3 Information from AI Interactions
- AI Communications: If you engage with our AI-powered tools (e.g., calls, texts, emails), we collect the content and metadata from those interactions to better personalize and improve our communication.
2. How We Use Your Information
We may use your information to:
- Provide and improve our services
- Personalize your experience
- Communicate updates, offers, or property-related information
- Analyze user trends to enhance functionality
- Comply with legal and regulatory requirements
3. Consent to AI-Powered Communications
By submitting your contact information, you give us permission to reach out via:
- AI-enabled phone calls
- Automated text messages
- AI-generated email updates
- AI-driven chat or messaging tools
You understand that these may use automated systems and give us express consent to contact you through such methods.
4. How to Opt Out of Communications
You can opt out of receiving updates or promotional messages from us at any time.
- Text Messages: Reply STOP to any text you receive.
- Phone Calls or Emails: Reach out to us directly and request removal.
Once we receive your request, we will mark your record as “Do Not Contact” in our system and cease further outreach.
5. Your Consent to Phone Calls
When you choose to receive phone calls from us, we use your phone number only for relevant communication such as:
- Answering inquiries
- Providing updates about a property
- Sharing exclusive offers
We will not overwhelm you with frequent calls and you can withdraw your consent at any time by notifying us.
6. Opt-In for Marketing Texts
By submitting a form or providing your number, you agree to receive promotional texts from Vivid Land Group. Standard message and data rates may apply. You may unsubscribe at any time by replying STOP to any message.
7. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information under the following conditions:
- Service Providers: With trusted partners or vendors who help us operate our business (e.g., mailing services, call platforms, marketing tools), under strict confidentiality.
- Legal Obligations: If required by law or to protect our legal interests, we may share data with authorities or legal counsel.
